Cross-Cultural Management

Course Description

The purpose of this course is to provide students with the knowledge and understanding of the impact of cultures on communication and management. This course will introduce students to the operations of the concept of culture, its facets as well as role of norms and values. It gives the picture for understanding the impact of culture in management. Identifying the areas in which cultural differences pose challenges as well as advantages in managing people across cultures. It helps students become more self-aware of our cultural conditioning, individual biases and assumptions. The lecture slot incorporates case studies, class discussions, private study and small group exercises and other problem based assignments.

Learning Outcomes

After participating in this course. Students should be able to:

  • Analyze different meanings and dimensions of culture;
  • Describe the impact of culture on management and organizational aspects;
  • Discuss ethical problems and social responsibility facing organizations in different cultures;
  • Discuss the impact of culture on various aspect of cultures;
  • Gain confidence in intercultural dimensions.


Leading with Cultural Intelligence
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Topic 1

The Introduction provides an overview to the topic of cultural intelligence. It examines globalization and its significance for culturally intelligent leadership.

Chapter 1 “Culturally Intelligent Leadership Matters” explores the literature on culture and leadership. It examines several studies that illustrate the importance of understanding culture in leadership and management.

Topic 2

Chapter 2 “Understanding Culture” examines the concept of culture. The chapter focuses on recognizing the different levels of culture and how culture is shared and learned. It also highlights the significance of cultural value dimensions in intercultural work.

Topic 3

Chapter 3 “Cultural Intelligence Defined” focuses on what cultural intelligence is and what it consists of. It describes how cultural intelligence is different from other forms of intelligences.

Topic 4

Chapter 4 “Thinking About Thinking” delves into the first component of cultural intelligence: cultural strategic thinking. It focuses on the topics of cognition and metacognition. Techniques and tools to practice and improve metacognition are offered.

Topic 5

Chapter 5 “I Think I Can and I Will” moves into a discussion of motivation and mindfulness, the second part to cultural intelligence. The chapter centers on the role of self-efficacy in culture and the value mindfulness has in intercultural interactions.

Topic 6

Chapter 6 “Adapting and Performing” focuses on the third component of cultural intelligence: behavior. It focuses on the notion of self-concept and how this impacts behavior and attitudes. Additionally, this section examines the impact of behavioral communication.

Topic 7

Chapter 7 “Cultural Intelligence in Action” consists of 10 case studies that illustrate different cultural situations. It provides you with the opportunity to practice the cultural intelligence principles.

Topic 8

Chapter 8 “The Future of Cultural Intelligence” looks into the future and examines what is needed for cultural intelligence principles to thrive. It also discusses the types of leadership needed to bring more attention to cultural intelligence.

Topic 9

Review previous topics.

Topic 10

Review previous topics. Are you ready to sit the assessment and earn credit for this course? If so, and you haven’t already done so, join our community!